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General
Facilities Policies
Guest
Policy Grill
Dress Code Library
Fitness Room Swimming
Pool Tennis
Homeowner Forms
3/22/2006
The hours of the
Heritage Highlands Homeowners Association (HHHOA) office are
7:30 am - 4:00 pm
, Monday thru Friday.
The main club number is 579-9574.
The Golf Shop
number for tee times using
Chelsea
is 579-0172.
The general number for the Golf Shop is 579-7000.
Smoking is not
permitted in any Heritage Highlands facility, including the clubhouse,
gated area of the swimming pool, and the tennis courts.
Smoking is not allowed in the desert or dormant
Bermuda
areas of the golf course, as fire
danger is extremely high. If
you do smoke on the golf course, please dispose of your cigar and
cigarette butts in your cart.
Arizona
's liquor law and Heritage Highlands'
license prohibit residents from bringing alcoholic beverages on the
club property.
No pets are allowed
in any Heritage Highlands facility, including the golf course, except
service animals.
Guest
Policy
HHHOA residents and
qualified renters are responsible for making their guests aware of
club policies, rules, and dress codes.
A guest is defined
as a non-resident friend or relative of either a resident or qualified
renter who is visiting Heritage Highlands at the personal invitation
and with specific knowledge and sponsorship of that resident or
qualified renter.
A qualified renter
is defined as someone who meets the requirements for renting in
Heritage Highlands as stipulated in the CC&Rs:
(i) is renting for a minimum of 90 days; (ii) has an approved
rental agreement on file with the HHHOA; and (iii) meets the age
requirements for living in Heritage Highlands.
Guests are
ineligible for membership in Heritage Highlands clubs and
organizations.
Guest participation
in scheduled activities will be accommodated only on a space-available
basis after resident demand for space in the activity has been
satisfied. Further, such
participation must be under the personal sponsorship of a resident or
qualified renter.
When using any club
facility, an adult guest must at all times be accompanied by a
resident or qualified renter or have a valid guest card or a guest
bracelet in his/her possession.
Each guest must
comply with all rules and regulations applicable to any facility
he/she uses.
Guests 18 years of
age and younger may use the facilities only when accompanied by
an adult resident, an adult guest card holder, or an adult with a
guest bracelet. The
exception to this is regarding use of the fitness center. (Please see
the policy on the
Fitness
Center
on page 6.)
The HHHOA Board of
Directors, Advisory Council, or General Manager may restrict the use
of any facility or the attendance of guests at any function or
activity.
Guest
Cards and Guest Bracelets:
Guest cards and
bracelets should be obtained by the sponsoring resident or qualified
renter at the HHHOA office.
Guest cards and
bracelets are issued for a maximum of fifteen (15) consecutive days
per visit.
Guest cards and
bracelets can be obtained for an additional fifteen (15) days during
any twelve (12) month period. No
further card or bracelet will be issued to that guest during that
period.
See Appendices A
and B for further information.
(below)
The
Grill
The hours of
operation for The Grill vary throughout the year as posted at The
Grill and provided in the monthly Highlander
newsletter.
The clubhouse bar
and grill and banquet rooms may be open at other times for special
activities and private parties.
Residents are
encouraged to charge food and beverage to their HHHOA account.
Receipt of food and beverage must be acknowledged by signing a
charge ticket which will include the resident's name and resident
number. If the resident
does not sign the charge ticket, a gratuity of 18% will automatically
be added to the charge. Cash
and credit cards are also accepted.
Under Heritage
Highlands' liquor license, alcoholic beverages purchased in The Grill
are not permitted in the Private
Wing – Members Only section of the clubhouse.
Food
and Beverage
Outside catering
from any source is not permitted in any Heritage Highlands facility.
All catering is done by
Heritage
Highlands
' Food and Beverage Department.
Food and beverage,
including potluck functions, self-catering and “brown bag” meals,
may not be brought into the clubhouse, Golf Shop, The Grill, fitness
center, pool and spa area, and tennis courts.
Alcoholic
beverages, unless purchased from The Grill, may not be brought into
any Heritage Highlands facility, including the golf course.
Heritage Highlands Food and Beverage Department must furnish
all alcoholic beverage service.
Dress
Code
The
Grill:
Dress is
Arizona
casual.
Jeans are acceptable; however, tank tops, workout attire,
bathing suits and bare feet are prohibited.
Library:
Dress is
Arizona
casual.
Jeans are acceptable. However,
tank tops, workout attire, bathing suits, and bare feet are
prohibited.
Fitness
Center
: Dress
is restricted to workout clothes (shorts and tee shirts, bicycle
shorts, sweats). Bathing
suits and jeans are not appropriate workout attire and are prohibited
in the fitness room.
Swimming
Pool:
A bathing suit is required when using the pool and spa area.
“Swimmies” are required for non toilet-trained children.
Bathing attire is permitted only in the swimming pool area,
locker rooms, and on the outdoor patio with a cover up.
Tennis
Courts:
Appropriate tennis attire must be worn at all times.
Only tennis shoes (no black soles) are allowed on the court
surfaces. No tank tops,
blue jeans, or cut-offs are allowed.
Golf
Course
(including ALL practice facilities):
Men may wear collared golf shirts (at least 1.5” collar),
with sleeves, mock turtleneck shirts, or turtleneck shirts, golf or
Bermuda shorts or slacks. No
denim of any color is allowed.
Women may wear sleeveless, short or long sleeve golf shirts,
with or without collars. Sleeveless
golf shirts without a collar must have at least three (3) inches of
fabric covering the shoulder. Skirts,
shorts, golf or Bermuda shorts may be worn with a hem no more than six
(6) inches above the knee. Slacks
and skirts are also acceptable. No
denim of any color is allowed.
Only golf shoes with non-metal alternative cleats or other
approved soft-soled shoes can be worn on the golf course and practice
areas. The Golf Shop must
approve any shoes other than golf shoes.
Shoes must be worn at all times.
NOT PERMITTED on the golf course:
Tee shirts, tank tops, blue jeans/denim, and cutoffs, jams,
sweat pants, tennis shorts, short shorts, and bathing suits.
Cell
Phones
The use of cell
phones is not permitted in The Grill or Heritage Room.
In other areas of
the clubhouse, particularly the card room or meeting rooms, cell
phones should be turned to vibrate mode.
So as to not
disturb others, all cell phone calls should be taken outside the
clubhouse or in the hallway.
On the golf course,
cell phones should only be used in case of an emergency.
Library
There is no
checkout system when removing books from the library.
All books when returned should be placed in the return basket
provided. DO NOT return
books to the shelves! This
function is the responsibility of the Library Committee.
The library serves
a dual function, both as a library and a facility for hosting meetings
for several of the Heritage Highlands operation committees.
When a meeting is in progress, residents wishing to use the
library should use discretion. If
it is possible, they should refrain from using the library until the
meeting is concluded.
Dress in the
library is
Arizona
casual.
Jeans are acceptable. However,
tank tops, workout attire, bathing suits, and bare feet are
prohibited.
Card
and Billiard Rooms and Computer stations
Children 18 years
and younger are not permitted in card rooms, the billiard room, or to
use the computers unless accompanied by a resident, qualified renter,
or adult guest card holder.
No food or
beverages are allowed on the billiard tables or at the computer
stations. Please use card
tables for beverages.
Alcoholic beverages
are prohibited in the Private Wing –
Members Only
area of the clubhouse.
Fitness
Room
The fitness area is
for residents, qualified renters, and guests only.
No guest under the
age of 14 is allowed in the fitness center.
Guests between the
ages of 14 and 18 must be under the direct supervision of a resident,
qualified renter, or an adult with a guest bracelet who is familiar
with the proper use of the fitness equipment.
Everyone using the fitness center should be wearing either a
“resident” or “guest” bracelet.
To avoid injury,
request assistance if you are not sure how to use the equipment.
Proper attire –
shorts and tee shirts, sweats, and jogging clothes – and athletic
shoes are required. No
jeans or bathing suits are allowed.
Please wipe down
the equipment after use. Paper
towels and disinfectant are provided for this.
Please be courteous of others nearby when using the spray.
No food, alcoholic
beverages, or glass containers are allowed.
Users of the
facility assume all responsibility for loss or injury. HHHOA assumes
no responsibility for loss or injury.
Lockers
The lockers are
located in the restrooms across the hall from the Fitness Room.
These lockers are available as a convenience to residents and
qualified renters on a first come basis and are available only when
using the pool or fitness room. They
are not to be used on a permanent basis for storage.
Swimming
Pool and Spa
All users enter the
pool enclosure at their own risk.
There is no lifeguard on duty.
It is unsafe to swim alone.
In case of an
emergency, a phone is provided that is a direct line to 911.
It is located in the northeast corner near the shower.
The Club Manager should also be contacted immediately.
The pool may be
closed at the discretion of the Club Manager in case of inclement
weather, repair, or emergency situations.
HHHOA is not
responsible for lost, stolen, or misplaced items.
Residents and
qualified renters are responsible for their guests and are subject to
fines and/or loss of privileges for violations.
Residents and qualified renters must obtain a guest bracelet
from the HHHOA office for each guest.
Everyone using the swimming pool should be wearing either a
“resident” or “guest” bracelet.
Courtesy and
consideration should be observed at all times by all pool users.
Pool
hours and usage
The pool is
available for adult open swimming with the following restrictions and
priorities:
Winter:
7:00 a.m. – 9:00 a.m.
:
Priority to lap swimmers.
Lane lines
are available.
1:00 p.m. – 2:00 p.m.
Monday-Wednesday-Friday:
Priority
to water aerobics.
Summer:
6:00 a.m. – 8:30 a.m.
:
Priority to lap swimmers.
Lane lines
are available.
9:00 a.m. – 10:00 a.m.
Monday-Wednesday-Friday:
Priority
to water aerobics.
Children:
11:00 a.m. – 4:00 p.m.
daily.
Children are defined as anyone under the age of 14.
Children must always be accompanied by an adult
resident, qualified renter, or adult
guest bracelet holder.
"Swimmies" are required for non-toilet trained
children.
Children may use water wings and goggles.
A bathing suit is
required when using the pool and spa area.
Swimming attire is permitted only in the swimming pool area,
locker rooms, and on the outdoor patio with a cover up.
No adult flotation
equipment is allowed, i.e. mattresses, chairs, etc.
Aerobic equipment and small swim aids are permissible.
No bikes,
skateboards, roller blades, or roller skates are allowed in the pool
enclosure.
No rowdiness,
running, diving, climbing on walls, swinging on gates, throwing
objects, or jumping into the pool are allowed.
Abusive and foul
language is prohibited.
No food or
alcoholic beverages may be brought to the pool area unless purchased
from The Grill. No glass
containers are allowed. All trash should be placed in the containers
located in or outside the pool area.
A maximum of six
(6) guests for each Heritage Highlands household are allowed in the
pool area at any one time.
To insure safety,
the gates to the swimming area are to remain closed at all times.
No one may use this
facility with open wounds or communicable disease.
You must shower prior to entering the pool or spa and after
applying lotions.
Tennis
Courts
Tennis
court etiquette is to be observed by residents, qualified renters, and
their guests at all times.
Heritage Highlands
Tennis Association (HHTA) members have priority for tennis court usage
during Organized Tennis and for Association special events and social
functions.
Organized Tennis is
played for two hours each morning:
Women
- Monday, Wednesday and Friday.
Men
- Tuesday, Thursday and Saturday.
In the summer, play
begins at
7:00 am
; in the winter,
9:00 a.m.
From December
through April, there may also be a second session if more than 16
players are signed up.
Guests of Heritage
Highlands residents and qualified renters may use the tennis courts
provided they are not taking court time from the full time residents.
Open tennis is
available on a first-come, first-serve basis to all HHTA members,
other Heritage Highlands residents, qualified renters, and their
guests.
Guests 18 years of
age and younger must be accompanied by a resident, qualified renter,
or adult guest card holder, who is responsible for the court etiquette
of their guest(s).
The tennis courts
are to be used for tennis activities only.
No food or
beverages, other than water or sports drinks, are permitted on the
courts. All trash should
be placed in the containers located on or outside the courts.
Smoking is not
permitted on the tennis courts.
Appropriate tennis
attire shall be worn at all times.
Tennis dresses, skirts, shorts, tennis tops, collared shirts,
t-shirts and tennis warm-ups are acceptable attire.
No tank tops, blue jeans, or cut-offs are allowed on the
courts.
Only tennis shoes
(no black soles) are allowed on the court surfaces.
All players should
leave the courts promptly when their court time expires (two hours
maximum) if others are waiting to play.
Courtesy and
consideration should be observed at all times. Players and spectators
should not enter a court while play is in progress.
Homeowner Forms
APPENDIX
A
Sample Guest Card
CARD
NUMBER ____
Guest
Name ________________________________________
Sponsoring
Resident/Qualified Renter _______________________
Address
____________________________________Lot
#______
Valid
from ______________________o _______________________
(Date)
(Date)
APPENDIX
B
Clubhouse
Facilities
Guest
Card/Bracelet Agreement
__
1. I have
been given a copy of the General Facilities Policies.
I have read these rules and agree to abide by them.
__
2. I declined
the copy of the General Facilities Policies but have previously read
them and agree to abide by them.
I
also agree to inform my guests of these policies and understand that I
am responsible for their compliance with all rules and regulations.
I
understand that anyone violating these policies will be immediately
asked to leave the facility by a member of the Board of Directors or
their authorized representative.
Residents are responsible for their guests and are subject to
fining and loss of privileges for violations.
I
agree to return the guest bracelet (or bracelets) within five (5) days
of the above expiration date. Failure
to return guest bracelets will result in a $5 fine per bracelet which
will be charged to my HHHOA account.
Signed
____________________ Date
______________
Printed
Name ____________________
Lot
No. _______
Phone
Number ____________________
Issue
Date __________
Expiration Date ____________
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